Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering top quality support on time is our high priority, so we back up each Linux cloud hosting plan with a 1–hour ticket solution warranty. After you supply a ticket or send us an e–mail, our user technical support team will do all they possible can to offer the most acceptable answer to your issue and to provide you with help and advice promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is delivered by a team of experienced specialists that are able to reply to your inquiry quickly. You can easily get in touch with the technical support team by starting a customer assistance ticket from your Control Panel or by sending us an email. On working days, you may as well call us on the phone or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish support while performing tasks within the Control Panel, you’ll be able to always click the Help key and find your query in the selection of articles that will show up. We have as well turned much of the articles and reviews into movies. The list of video clips will show up if you pick the Videos button available on the top right.